Woman upset with mailman posts video to Facebook, gets more than she expected (VIDEO)

KANSAS CITY, Mo. -- A Kansas City woman who was tired of having the same conversation day after day with her mail carry finally brought her complaint to Facebook, and found some results.

Susan Howard Perry said her mailman would often toss things on her driveway, fully ignoring her mailbox, FOX4KC reported. Perry said she often spoke to her mailman about being more careful with her things, but he usually ignored her.

One day, she decided to record the mailman drop off an expensive book. Narrating from her window, the woman saw the man throw the book on the ground, FOX4KC reported.

She decided to post the video on Facebook.

More than moral support, she got a visit from the new manager of her post office, along with her mailman.

He showed up at my front door, and literally his boss had seen the video on Facebook, and he said ," I apologize," she told FOX4KC.

Stacy St. John from the U.S. Postal Service released a statement regarding the incident that reads:

“The Postal Service condemns, in the strongest possible sense, the actions of any employee who mishandles mail or packages. An investigation into the incident is underway and if this video is accurate, then the behavior on the part of the employee shown in the video is not only unacceptable to the Postal Service, it threatens to tarnish the reputation and high level of trust that the vast majority of our employees work so hard to uphold. We have reached out to the customer to apologize and want to assure the public that we take such incidents seriously and are taking all appropriate steps to address it and ensure it does not happen again.”