OLYMPIA – 911 call service in Washington and Oregon was restored around 7:45 a.m. after an outage affected all of Washington state and most of Oregon Thursday morning.
CenturyLink, the company that provides the 911 service, said the outage happened sometime between 1 a.m. and 1:30 a.m. when system updates failed and brought the system down.
Jen Kampbell, a spokesperson for CenturyLink, said they are investigating the cause of the outage, which seemed to come and go intermittently throughout Washington until 7:30 a.m.
Those who weren’t able to get through to 911 were asked to call the respective agency’s ten-digit emergency number. For a complete list of emergency numbers, grouped by county, click here.
We will update this story as more information becomes available.
Emergency Contacts outside of 911:
- King County Sheriff: 206-296-3311
- Washington State Patrol: 425-401-7798
- Pierce County: 253-798-4722
- Pierce County Sheriff: 253-798-4722
- Snohomish County: 425-775-4545
- Thurston County: 360-704-2740
- Skagit County: 360-336-3131
- Grays Harbor: 360-533-7880
- Island County: 360-679-9567
- Whatcom County: 360-676-6911
- Lewis County: 360-740-1105
- Clark County: 360-696-4461
- Cowlitz County: 360-577-3098
- Clallam County: 360-417-4970