KANSAS CITY, MO (KCTV) — It started as a trip to go buy gummy vitamins, but a Kansas City woman had an experience she’ll never forget at a CVS drug store.
“My life is so strange, only this would only happen to me,” Alyssa DeGraff said.
About 9:45 p.m. Sunday DeGraff went to the CVS on Holmes and Red Bridge roads in south Kansas City in search of gummy vitamins.
“Kind of took my time meandering the store for a while. I was there for about 30 minutes,” she said.
About 10:15 p.m. she made her way to the checkout counter.
“There’s nobody at the cash register and so I start looking around the store, I can’t find anybody, I start calling out and then I walk up front and see the garage door is pulled down,” DeGraff said.
The realization quickly came to her that she was locked in. Most people wouldn’t start to panic right away, but DeGraff had a very good reason to start worrying.
“I started panicking when I realized my phone was at 4 percent because I wasn’t sure who to call first,” she said.
Unable to reach CVS corporate offices, DeGraff called 911 to alert police. Then the CVS phone rang.
“I’m going to answer this, what the heck, and it ended up being CVS general security alarm system that had been silently triggered by me,” she said.
About 11:30 p.m. DeGraff was released by police and two managers. Since then she has filed a formal complaint with CVS.
“Honestly I think the whole thing is hilarious. I’m not that mad or upset,” she said.
DeGraff said police questioned the store’s closing policy and procedures. After the entire ordeal was over, DeGraff was rung up for the gummy vitamins.
CVS managers declined to comment on the situation.