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Families sue Disney over new ride access policy for disabled

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ANAHEIM, California (KTLA) – Families of children with disabilities have sued Walt Disney Co. theme parks and resorts in Anaheim and Orlando, Fla., over a new policy allowing guests with disabilities quick access to rides and attractions.


Courtesy: LA Times

The suit, filed last week in U.S. District Court for the Central District of California, alleges that the policy put in place in October is intended to discourage guests with disabilities fromvisiting the parks. Disney dismissed those claims.

Before October, visitors with disabilities and their family members were given a card that allowed them to go directly onto rides, skipping long lines. Under the new policy, the guests get a card that lets them return at a scheduled time to get on a attraction faster.

The policy change came about partly in response to reports that guests at Walt Disney World in Orlando were hiring disabled people to accompany them into the park to skip the lines.

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  • The World is Ending

    Unfortunately a few people who abused the system ruined it for everybody. If Disney would have just spent time investigating they could have simply bared for life the people selling their services to help able-bodied people line jump .

  • Mike

    @ The world is ending,
    That is true; I would also be willing to bet that the people suing over this were among the previous abusers or are at least being financed by previous abusers.

  • ShannaLynn

    Just because there were some ‘phony disabled’ people abusing the system does not mean that all the disabled people should be penalized! It’s very unfortunate that they were allowed to ruin it for the real handicapped people! My permanently disabled spouse and I experienced so many insensitive and rude people when we visited Disney World. He has so many ailments and it’s very difficult for him to manage the everyday tasks, but despite that he was really looking forward to going to DW. It was very shocking and disheartening to be looked at with such contempt and hear so many rude people remark about him getting ‘special treatment’. It really ruined our Disney Vacation. It’s such a shame that people have become so hardhearted and selfish! My wish for them is that they experience what we’ve experienced so they will learn to treat others like they would like to be treated.

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