Governor set to address problems with Washington Healthplanfinder website
SEATTLE- The kickoff for Washington’s Health Benefit Exchange got off to a rocky start. The Washington Healthplanfinder website was down after reports of problems accessing it.
Richard Onizuka, CEO for the Washington Health Benefit Exchange, issued the following statement:
“This morning, we determined that consumers attempting to enroll in health coverage through Washington Healthplanfinder experienced slow loading times or difficulty completing their application. While this is not affecting all users, the site was placed into maintenance mode in order to identify and correct these issues.
Our team has made a few modifications to the site and are currently in the process of bringing Washington Healthplanfinder back online. We will continue to closely monitor the website for any performance issues and will take additional action as needed.
Again, the experience of our customers is our top priority and we thank you for your patience as we work to bring the site back up to Washingtonians statewide.”
At 11:45 a.m. Governor Jay Inslee will address the media at the Carolyn Downs Family Medical Center in Seattle on the status of the site and how enrollment and navigating plans is going so far.
From 1:00-4:00 we will speak with folks at SeaMar Medical Clinic in South Park where low income residents will be getting help signing up for coverage.
Tune into Q13 FOX News at 4:00 and 5:00 for the latest.