KENT, Wash. -- It's a possible case of discrimination. A Seattle-area woman claims she was refused service at a credit union because of the religious garments she was wearing.
It happened Friday at the Sound Credit Union in Kent.
Jamela is a black Muslim woman. She didn't want to go on camera or talk specifically about what happened, but she did give us permission to show the video she recorded of what took place inside that bank Friday.
According to Jamela's Facebook post, it all started when she was told by a teller to "take off her hood," which she says she did, to abide by their policy.
She was wearing her religious garments that day.
She claimed two men were served before her and both of them were wearing hats.
So she then asked to speak to the supervisor there, and that's when it seems things quickly got out of hand.
Jamela said she believes, in this case, she was discriminated against.
On Sunday, she said she is still very shaken up by this whole experience.
She said she does want this to happen to anybody, and nobody should ever be treated this way.
The bank has since made a statement:
"We looked into the situation and agree that we did not handle it well. We want to express our deepest apology to the person involved. As a result, we are looking at our procedures and training and will make changes to make sure that a situation like this never happens again. It is clear our training needs to include more empathy and sensitivity to all cultures, because as a credit union we believe in equal treatment of all people."