WASHINGTON — The Secretary of Health and Human Services, Kathleen Sebelius, apologized several times in front of lawmakers Wednesday morning for the persistent problems many Americans are facing as they try to access the new affordable healthcare.
Sebelius met with the Energy and Commerce Committee to discuss the latest with healthcare.gov, the online national marketplace for health insurance.
In her opening remarks, Sebelius said, “In these early weeks, access to healthcare.gov has been a frustrating experience for way too many Americans including many who have waited years, and in some cases their entire life, to have the security of health insurance. I am as frustrated and angry as anyone with the flawed launch of healthcare.gov.
Washingtonhealthplanfinder.com, a website separate of the government one, was also down early Wednesday.
Sebelius went on to say that she is the one to blame for the persistent issues.
“So let me say directly to Americans, you deserve better. I apologize. I’m accountable to you for fixing these problems and I’m committed to earning your confidence back by fixing the site. We’re working day and night and we’ll continue until it’s fixed.”
Since its launch on October 1st, healthcare.gov has been crashes for thousands of people. At the time this article was published the website was down. When working, the website has also displayed incorrect information at times and runs extremely slow.
The White House has hired a number of experts to correct the problems but has not issued a timetable on when the site will be fully operational.
For further information on this story, head to CNN’s article.