President Barack Obama on Monday said there was “no excuse” for the cascade of computer problems that have marred the rollout of key elements in his healthcare law, but declared he was confident the administration would be able to fix the issues.
“There’s no sugarcoating it,” Obama said. “Nobody is more frustrated than I am.”
The president said his administration was doing “everything we can possibly do” to get the federally run websites up and running. And he guaranteed that everyone who wants to get insurance through the new healthcare exchanges will be able to.
Obama’s event in the White House Rose Garden had the feeling of a healthcare pep rally, with guests in the Rose Garden applauding as Obama ticked through what the White House sees as benefits of the law. The president was introduced by a woman who had successfully managed to sign up for health insurance through the marketplaces in her home state of Delaware.
The president insisted that his healthcare law is about more than just a website.
“The essence of the law, the health insurance that’s available to people, is working just fine,” he said.
The White House says more than 19 million people have visited HealthCare.gov since the site went live on Oct. 1. Officials also say a half million people have applied for insurance on the federal- and state-run websites.
Administration officials initially blamed a high volume of interest for the frozen screens that many people encountered when they first logged on to the website. Since then, they have also acknowledged issues with software and some elements of the system’s design.
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